We spent an unforgettable holiday in this hotel. All the staff were very attentive and friendly, reception, cleaning staff, restaurant and bar waiters. The hotel has a very tasty and varied breakfast. Near the hotel you will find everything you need, parking, grocery stores and restaurants. It is convenient to get from the hotel to anywhere in Miami by car. The area where the hotel is located is clean and safe. We got the feeling of not just relaxing in a hotel, but being welcomed by a family. The hotel management does an excellent job and the quality of your stay at this hotel exceeds expectations. We have also stayed in identical rated hotels in Miami but did not have the same personalized service as a customer. We highly recommend this hotel for both business trips and holidays with children.
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Nataliya
tháng 9 năm 2023
Perfectly located for the purpose of this trip, which was a combination of leisure and business. clean and comfortable beds, fancy ambiance, good for business trips.
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Wladimir
tháng 3 năm 2022
We had a horrible flight on the way from Pittsburgh, connecting in Charlotte, to Miami. (originally supposed to land in West Palm, but the flight was delayed, which made us miss our connecting flight). Anyways, we were exhausted (12 hours of travel) and were so happy to book a room at the last minute at your wonderful hotel. We were treated exceptionally well by everyone! The concierge was so welcoming, and the bartenders were personable and very professional. Your hotel is gorgeous and clean, and the beds are super comfortable. We had room service the next morning, (she was so friendly) and it was wonderful! Thank you! Thank you! Thank you! :)
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Diane
tháng 4 năm 2023
Everything went very well. Receptionist was extremely nice and efficient. The process did not take long. We had a couple of cocktails at the bar which were excellent. Breakfast was very well organised with a great selection. Very good value for money.
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No1scot
tháng 7 năm 2023
Really clean rooms Bed sheets were very thick, so I was really warm, in a colder room. Service was great! Breakfast was amazing, and waiters were very attentive.
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Anonymous
tháng 9 năm 2022
Close to everywhere
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Edna
tháng 9 năm 2021
The restaurant was excellent! I had a wonderful lunch. The food was fresh and well-prepared. Conrad checked me both in and out. He was fantastic! He was kind, welcoming, and very accommodating. He is the perfect face for the front desk staff and is the kind of employee who offers the service you expect from the Intercontinental. Thank you, Conrad! The room was very clean and the linens were extremely comfortable.
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Kathryn
tháng 6 năm 2022
Breakfast was great, friendly staff
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Rudolph
tháng 2 năm 2022
Me and my husband came here for our honeymoon and really enjoyed the laid-back atmosphere and the balcony amazing. Thank you for a wonderful stay
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Keshawn
tháng 6 năm 2021
The room was absolutely beautiful, I did not expect so much space and the patio area was such a nice add on! I also loved how expansive the breakfast buffet was, I only expected cereal, toast, and maybe some bacon and eggs, but everything was so much better. I loved it all!
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Katie
tháng 5 năm 2022